What happens if I missed a delivery?

If you're not around to sign for a delivery, or there's no safe place for Australia Post driver to leave the item, it will be taken to a nearby Post Office. You'll have 10 business days to collect it before the item is returned back to us. You'll need to take suitable ID with you that matches either the name OR the address on the item at pick up. If you did not receive any communication, please contact us for assistance at hello@craftzero.com.au.

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